This is an article reviewing a Nigerian hosting company called Domain Hosting with the website www.domainhosting.com.ng with bad customer reviews and testimonials.
Today we will be reviewing an alleged “best hosting company in Nigeria” known as domainhosting.com.ng and why you as a business owner/tech guy should not use their hosting services.
There have been reports of payment gateway glitches on their website as clients have confirmed making payments numerously via their flutterwave gateway without getting receipt. This makes us question the authenticity of this brand.
Their acclaimed customer care agent names are James M., Joyce M., Monicah K., Charity K., and Mary W.
The most recent of their incompetency is an aggrieved client (www.webdesigner.ng) who claimed to have paid for a domain name and hosting all summing to N5,196. No sooner had the website being completed than it was suddenly suspended.
The marketing manager spoke to Siggy. He said, “We had this new project to be worked on. A domain name and hosting package all summing to N5,196 was purchased from Domainhosting. Work began on the website with so much money put into the development. The development lasted for a week then we worked on the SEO.
We had finished work for the day to resume the next day when we discovered the website was suspended. This was strange because we had just purchased a hosting package to last for three months. Immediately we contacted Domainhosting and hours past we got no reply. We kept sending complaints to their mail for three straight days with no reply forthcoming. We started becoming suspicious.
I then texted them with my personal email disguising as someone else making enquiries. Guess what? I was replied in three minutes! At this point it became obvious that we were being snubbed for three straight days. I opened up as the person messaging them on the other account about my website suspended unlawfully. Guess what? I got snubbed again.
Hours later, they sent a reply to the email addresses we have been contacting them with for those days saying there is problem with the server and they are working on it (this is also strange because that is not the only website hosted on that server). This went on for another 24hrs.
We kept contacting them by the hours they kept saying the same way. Two days after, the website could open but it was empty. We contacted them again (their email address ofcourse), and we got a reply saying their “senior administrators” are working on it and they will get back to us I suspect they retrieve good looking domain names from their clients for resale. We discovered webdesigner.ng after weeks of keywords research that cost lots of money. this how this so called domainhosting.com.ng have been frauding small businesses in Nigeria?
An unregistered hosting company that claims to be in Lagos state with no telephone number, no physical address. Nothing for customers to keep track of them save for an email address that they reply to whenever they like.
When Webdesigner.ng was asked what was his plan to settling this, he said, “A lot of money was spent to develop that website and we can not just lose it that way. I am not talking about the time, efforts and money spent for purchasing the domain and hosting. We are touching down all popular blogs and newspapers in Nigeria for everyone to know that Domainhosting.com.ng is fraudulent and can not be banked on to host a website expect they want. We lost a contract summing N350,000 because our website was on shutdown for 7days straight. The website has not even been restored as at the the time of making this report
After all publication, we will be pursuing a suit case against them and they will be brought to book. You can’t just deliberately halt someone’s business and think you can continue with yours.“
For a business owner seeking for a Domainhosting.com.ng is not recommendable hosting company.
Other Nigerian hosting companies you can bank on are : Qservers, Truehost.com.ng amongst others.